Certificate Program in Excellence in English

This program helps learners enhance their proficiency in English while understanding how to manage the business aspects of language services, focusing on operations, decision-making, and organizational resource management.

Who Should Attend?

Learners aiming to master the English language and its application in professional and business contexts.

Course Benefits

The course provides a strong foundation in the English language, along with insights into the business of language services, teaching, and communication in global business environments.

Contents

  • English Language & Business Environment
  • Organizational Communication Behavior
  • Managing Language Operations
  • Business Law in Language Services
  • Language Service Strategy
  • Customer Value in Language Management
  • Taxation in Language Services
  • Launching Language Ventures
  • Developing Language Teams & Organizations
  • Strategic Language Management
  • Leading Language Service Changes
  • Planning for Language Service Growth